SPEED BULLION LIMITED

Privacy & cookies

Who is responsible

SPEED BULLION LIMITED is the controller for enquiries sent to us. Our company details appear below. Privacy questions can be sent to support@speedbullion.com.

Your visit and enquiry

The planner handles weight, city and pricing preferences in your browser. It does not automatically transmit them to us. Opening an email draft, copying text or downloading a file does not submit an enquiry. When you send an email, we receive your email address, any name you include, your message and attachments. Providing an enquiry is voluntary; we need a reply address to respond.

We use enquiry data to respond and take requested steps towards a quotation or contract. General correspondence, security and handling complaints rely on our legitimate interests in operating the business. Legal obligations may require us to retain or disclose information.

Cookies and hosting

The website code does not set advertising or analytics cookies, use tracking pixels, or store your planner selections in browser storage. Images are served with the website. Our hosting service may process IP addresses, request details and security logs, and may use essential hosting or access cookies. Your email service handles the draft and sent message under its own privacy terms.

Who receives information

Hosting and email providers process technical or message data to provide those services. Relevant information may also be shared with professional advisers or authorities when necessary. Where providers process data outside the UK, applicable transfer protections are required; contact us for details of the providers, locations and safeguards relevant to your enquiry.

How long information is kept

Enquiries are retained while needed to answer, follow up, resolve disputes or meet legal obligations, then deleted or anonymised. Any later transaction has separate recordkeeping requirements.

Your rights

Depending on applicable law, you can request access, correction, erasure, restriction or portability. You can object to processing based on legitimate interests. Contact the email above. You can also complain to the Information Commissioner’s Office. The planner makes no automated decisions about you and provides no profiling or personalised investment recommendation.

Changes

If collection or use changes, this notice will be updated. Additional information will be provided for any future account, checkout or marketing service.